How I got my MTN Line Working Again

jenny
Mitglied
Beigetreten: 2025-08-24 15:11:06
2024-07-29 18:31:41

In the early hours of today, these was massive barring of MTN lines. My line was affected as well.

Note: Government asked MTN to unbar the lines, however, if your NIN is not properly linked, you might still get barred in future. That is why this post is really about.

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I visited the official page for NIN linkages - https://ninlinking.mtn.ng/

After trying to fill the form, the form said my line does not exist.

'I then proceeded to try out the other option which is:

\#996\*NIN#

After doing this I received a message from MTN saying:

Thank you for providing your VNIN \*\*\*023423432332 and consent to update your record with your NIN records.SMS Confirmation will be sent once NIN is verified and linked to your line.

4 hours later, my line started working again, I could make calls and use my line normally.

I then went back to this page https://ninlinking.mtn.ng/

and filled the form again, this time I got OTP and the page showed that my NIN was not linked (and I was sure I linked it years ago on a long queue in MTN office), so I just provided the information again.

And I got the success message below:

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jenny
Mitglied
Beigetreten: 2025-08-24 15:11:06
2024-07-30 05:17:33

After all those steps I got this:

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jenny
Mitglied
Beigetreten: 2025-08-24 15:11:06
2024-07-30 05:18:58

Also using \*996# also confirms that my line has been properly linked with NIN

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jenny
Mitglied
Beigetreten: 2025-08-24 15:11:06
2024-07-30 05:20:28

And last but not the least, I had to put my phone in aeroplane mode and back, this got it working properly again.

luhan
Mitglied
Beigetreten:
2024-07-30 16:31:10

Yeahhh the way MTN lines were barred was massive. I wasn't affected tho.

luhan
Mitglied
Beigetreten:
2024-07-30 16:32:36

@"luhan"#p1164 I heard that there is a place on the mtn app where one can confirm if their nin has been successfully linked.

jenny
Mitglied
Beigetreten: 2025-08-24 15:11:06
2024-07-30 17:08:56

@"luhan"#p1165 yes there is, MTN provide different ways of doing this.

The issue here is, my line was actually linked before. Something happened, maybe they lost some data.

dhtml
Admin
Beigetreten: 2025-08-24 08:08:05
2025-05-28 10:12:30
well then this is just so great
bolarinwa
Mitglied
Beigetreten:
2025-05-28 10:12:46
i think this is wow too
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